Q2 2022 Global Hotel Review Benchmark Report: Review Distribution

It’s time for the second installment of the World wide Hotel Critique Benchmark report, the place we concentrate on Q2. We analyzed over 1.5 million testimonials to consider a closer search at review distribution and what it suggests for rankings and visitor commentary.

ReviewPro recently expanded its day array from a few several years to four many years. Presented how disruptive the pandemic was for travel patterns, hoteliers are relying on 2019 as a benchmark to assess 2022 details. The report, as a result, delivers comparisons to data from 2021 and 2019.

How Does Q2 2022 Compare to Q2 2019 and Q2 2021?

Some highlighted results of the report include things like:

• Despite the fact that evaluate volume amplified by 31.5% from Q2 2021 to Q2 2022, it is still 33.8% decrease than in Q2 2019.
• The World wide Review Index ™ has fallen by a whole 2. factors as opposed to Q2 2019.
• Booking.com and Google created most of the global critique volume, achieving a merged 71.8%.
• Scheduling.com is speedy starting to be the dominant assessment supply and observed a worldwide maximize of 14.1 factors. On the other hand, assessments on the OTA have a tendency to be a lot more detrimental, pulling down in general evaluation scores.
• Out of all departmental indexes, Worth and Space clearly show the largest reduce, with respectively a 2.5 and 1.8 point fall.
• Lodges are progressively responding to assessments in comparison to Q2 2021, in particular in the Middle East and Africa region.

Download the entire Q2 report down below, to uncover out:

• Specialist insights: commentary from a selection of professionals and hoteliers, which includes Tripadvisor.
• 3-calendar year comparison: we are comparing Q2 2022 with each Q2 2021 and Q2 2019.
• Distribution approaches for hoteliers: a concentration on insights and tactics for wise evaluation distribution in 2022.
• Key results on assessment volume, critique scores, star segments, overview sector share, management reaction, and extra. ‍
• International and regional info sets on World wide Assessment Index metrics (GRI™), overview sources sector share and volume, semantic evaluation and groups impacting popularity, management reaction, and much more.

Obtain the complete Q2 Report here.